Coordinator Development and Planning Relations

The City of Albany is one of Western Australia’s most important and historic regional Cities. The services, facilities and activities that we offer are continually evolving and expanding. As an employee of the City, you can help us to reach our full potential. We employ around 450 staff members and provide an exceptional and committed service to the City of Albany and we create an environment where every employee has an opportunity to succeed. We are committed to a more diverse workforce and promote diversity and equal opportunity employment.

Job Description

The City of Albany’s Development Services Team is looking for an experienced, qualified and results driven individual to take up the role of Coordinator Development Assessment and Customer Relations.

Reporting to the Manager Development Services, this role will see you responsible for the leadership and management of the Development Information Services and Development Assessment teams, ensuring delivery of professional and efficient service to the City and the community in relation to development assessment, enquiries and information management. The position plays a pivotal role in ensuring provision of a high-quality customer experience, fostering strong relationships with internal and external stakeholders, and a focus on continuous improvement to achieve positive land use and development outcomes for the community, in alignment with the City's objectives and statutory requirements.

Desired Skills and Experience

• Strong customer service focus and commitment.
• Excellent time management skills.
• Highly developed negotiation and public relations skills.
• Proven ability to liaise with the internal teams on planning related matters affecting the municipality.
• Demonstrated experience leading a team, providing guidance, support and managing team performance.
• Qualification in leadership, such as Certificate IV in Business Management (Leadership and Management Program) or equivalent.
• ‘C’ Class Driver’s Licence.
• National Police Clearance.
• Fire Protection Association Level 1 Bushfire Assessors Course (desirable).
• Knowledge and experience in both statutory and strategic aspects of urban and regional planning.
• Possession of a tertiary qualification, diploma (minimum) or bachelor degree in urban and regional planning.
• Minimum 7 years relevant experience within the urban and regional planning industry.

If you meet the above requirements, have experience working in a similar position and are passionate about working for the City of Albany, please apply.

About Us: The City of Albany is one of Western Australia’s most important and historic regional Cities. The services, facilities and activities that we offer are continually evolving and expanding. As an employee of the City, you can help us to reach our full potential. We employ around 450 staff members and provide an exceptional and committed service to the Community of Albany and we create an environment where every employee has an opportunity to succeed.

What We Offer: The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

• Superannuation co-contributions of up to $4,500 per financial year
• Professional development opportunities, including training, memberships, and study assistance
• Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 8 weeks’ annual leave per year
• Employee health and wellness program and initiatives including yearly flu vaccinations, skin checks and health assessments
• Access to our Employee Assistance Program (EAP) for you and your family
• Discounted ALAC Memberships
• Festive leave days
• Volunteering support
• Employee assistance program
• Generous study assistance
• Employee recognition program
• Discounted Private Health Insurance
• Novated Leasing (where applicable)

Interested? Find the full job information and How To Apply Document below.

• Position Description
• Advice to Applicants 
• Conditions and Selection Criteria

To be eligible for an interview, applicants must submit a separate document that clearly covers the selection criteria outlined in the Conditions and Selection Criteria Document.

If you are having any difficulties or for further assistance with the process please contact People and Culture at peopleandculture@albany.wa.gov.au or on 6820 3110.

Role related queries should be directed to Jan van der Mescht, Manager Development Services at jan.vdmescht@albany.wa.gov.au or on 6820 3047.  

Deadline:  Applications close 5pm, Monday 22 July 2024

The City of Albany is dedicated to promoting diversity and inclusion across all its organisational practices and is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse cultural and linguistic backgrounds, people with lived disabilities, and individuals of all ages, sexual orientations, and gender identities.