Click here to view the Position Description
The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located just 90 minutes’ drive to Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel.
With a growing population, Greater Bendigo is an attractive region that boasts the Bendigo Art Gallery, theatres, stunning heritage buildings and natural surrounds that provide great recreational opportunities.
Our region is famous for its food and wine as well as having high quality education and health services. There is a wide range of housing options and excellent rail and road networks with Bendigo Airport having regular direct flights to Sydney. We provide over 65 important services to support our community which is heading towards a population of 200,000 by 2050. Now is a great time to join us!
The role
Come and work at our beautiful award-winning Visitor Centre located on Pall Mall, Bendigo and our Heathcote Visitor Centre. The Bendigo Visitor Centre has earned a place in the Victorian Tourism Industry Hall of Fame after winning its third gold in a row in for the Visitor Information Services category in 2023. The centre won the top accolade for its consistent, high quality customer service and face-to-face interaction with visitors.
The Bendigo and Heathcote Visitor Centres are open 7 days per week and service over 120,000 people annually combined. They deliver an innovative range of visitor servicing programs and provide enriched visitor experiences within the region.
We are seeking an experienced, innovative and motivated Manager to lead, manage and facilitate the delivery of visitor services at our Visitor Information Centres.
This role performs a range of duties associated with visitor services, local tourism, Visitor Centre development, staff and volunteer management, business development, industry partnerships and relationship development, and is responsible for ensuring high quality services that meet visitor, community and operator needs.
Some flexibility in working hours is required including early starts, weekends, public holidays and/or evening work. This position will work over a 7-day roster.
Check out our Bendigo Visitor Centre and Heathcote Visitor Centre website for more information.
About you
As the ideal candidate will have strong business acumen, demonstrated stakeholder management, team leadership and development experience and experience within the tourism industry. You will have the ability to be innovative, strategic, deliver effective services and support in a demanding environment with conflicting demands. Outstanding interpersonal skills and sound financial management experience are essential to this role.
A satisfactory police records check is required for this position.
Benefits
Visit our Employee Benefits website for more of our benefits.
Contact
Some flexibility in working hours is required including early starts, weekends, public holidays and/or evening work. This position will work over a 7-day roster.
If you require any further information regarding this position, including details on remote working options or flexible work arrangements please contact Terry Karamaloudis, Manager Tourism and Major Events on 03 5434 6067.
To apply
Please submit your cover letter, outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by close of business Wednesday 17 July 2024.
Monthly based
City of Greater Bendigo,Victoria,Australia
City of Greater Bendigo,Victoria,Australia
