Caravan Park Attendant

We are Carrathool Shire. Our communities are unique, innovative, down-to-earth, and resilient. Our community spirit is strong, and our values run deep. Our residents come from all backgrounds and walks of life, and the people that we hire do too.

Working with us gives you the chance to work with our communities and on projects or services that contribute towards improving them for current and future generations.

Job Description

Primary purpose of the position

To undertake office administration, accommodation bookings, cleaning, customer service, grounds maintenance and caretaking duties at the Hillston Caravan Park.

Key accountabilities

Within the area of responsibility, this role is required to:

• Manage office and attend to client bookings.
• Reconciliation of daily accounts and payments in line with current process.
• Provide an excellent level of customer service.
• Attend to the timely check in/out of guests.
• Verbally inform visitors of conditions of occupancy and Park rules.
• Clean and maintain laundry and ablution areas, and restock as required.
• Clean office and ensure it is presented in a tidy manner.
• Report any damage/general repairs.
• Opening and closing of office.
• Carry out general grounds maintenance - gardening, watering, mowing and weeding to present an attractive facility to the public.
• Carry out other duties that are within the limits of the employee skills, competence and ability as required.

Compulsory requirements of the position

• The successful candidate will be required to undertake pre-employment screening and achieve a satisfactory outcome.
• It is an inherent requirement of this position that the successful candidate be immunised as one form of control to minimise workplace illness/disease.  The following vaccinations are required and will be arranged upon commencement – Hepatitis A and B and/or Tetanus.

Desired Skills and Experience

Essential requirements

1. Demonstrated experience in cash handling (including the use of eftpos) and reconciliation.
2. Demonstrated commitment to providing a high level of customer service experience.
3. Developed interpersonal skills with the ability to communicate effectively and negotiate conflict resolution.
4. Demonstrated experience in the use of Microsoft Office programs and computer literacy.
5. Ability to maintain amenities to a high standard.
6. Class C driver’s licence.

Desirable requirements

1. Current First Aid Certificate.
2. Current Chemical Handling Certificate.