Planning Support Officer

• Band 5 role ranging from $69,531 - $79,372
• Full time permanent position
• Key part of the Statutory Planning Team

The Role 

Reporting to the Manager, Statutory Planning, this role forms a key part of the Statutory Planning Team. The Planning Support Officer (PSO) provides high-level administrative support to Planning Officers and is responsible for a range of tasks. This includes the receipting and filing of a variety of technical correspondence, the advertising of planning permit applications and the processing of third party submissions.  

The Statutory Planning team is currently moving through a period of change with the re-imagining of IT systems and the introduction of new elements to the planning assessment framework. Now more than ever, the support of PSOs is required as our team grows. 

About you 

The Statutory Planning team is seeking an experienced planning officer who is motivated and able to work effectively in a high-paced and sometimes pressurised environment. Ideally, the preferred candidate will have a good working knowledge of Pathway, Content Manager and Intramaps. Candidates will be judged as much upon fit and attitude as their technical capabilities.  

Key Selection Criteria 

• Minimum of VCE or equivalent 
• Possession of excellent word processing skills and working knowledge of relevant software packages 
• Possession of excellent verbal communication and customer service skills. 
• Demonstrated experience in a customer service and office administration role including financial (orders) management. 
• Excellent interpersonal skills consistent with the position description requirements. 
• Ability to quickly adapt to new situations, show initiative and positively respond to challenges and strive for continuous improvement in service provision. 
• Experience in a planning administration role. 
• Good working knowledge of systems and processes applicable to an office environment designed to improve efficiencies and service delivery. 

To apply 

This position closes 20th July 2024.  Please ensure that you provide a cover letter, current resume, address the key selection criteria as well as complete an application cover sheet. 

Contact 

For any additional questions, please contact Connor Perrott, Manager Statutory Planning on 0419 108 257. 

The City of Ballarat is an Equal Opportunity employer committed to providing a safe and inclusive working environment that embraces and values child safety, diversity and flexibility. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace. We welcome and encourage applications from people living with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, intersex or queer.  We support flexible and accessible working arrangements for all and are committed to ensuring that all jobs in our workforce can be performed flexibly. If you're short listed for a role and are looking for flexibility, we encourage you to start the flexible working conversation with the hiring manager to find out what options may be possible for the role you're applying for.